pre-order policy

A key service we provide at Craft House Collective is the ability to pre-order items before the product is available for sale on our website. Please review our policy and conditions of sale before proceeding with placing a pre-order. 

  • If your order contains both in stock items as well as pre-order items, we will hold the order until the pre-order item’s release date before dispatching
  • Items marked as available for pre-order will be shipped as soon as stock arrives.
  • We recommend placing separate orders unless you are happy to wait.
  • Please note that we have no control over when a pre-ordered item arrives, release date provided is just an estimate, it can occasionally be further delayed.